Big change to energy bills could lower costs for millions of customers – but you’ll need a smart meter [Video]

Post author By Curator
Post date April 6, 2024

A MEGA change to energy bills could cut the cost for millions of customers across the UK.

The change will see energy firms tally up customers’ bills every half an hour – but only if they have a smart meter.

A major change to energy bills could cut the cost for millionsCredit: Getty

Energy regulator Ofgem is introducing rules that mean firms must settle consumer electricity bills for homes with a smart meter every half an hour from June 2025 onwards.

It announced it plans to introduce a new “dynamic” price cap based on the time of day households use their energy.

At the moment, the price energy firms pay for buying power from energy providers varies every 30 minutes.

But the cost for most customers does not vary so quickly, and is affected by giving meter readings.

In an energy context settling means an energy firm tallying up how much …

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Tags Consumer Protection, Consumers, Customer Experience, United Kingdom Customer Relations

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