Full list of best and worst banks ranked for online security – how safe is yours? [Video]

WEAKNESS in some banks’ security could leave customers exposed to scammers, a new Which? investigation has found.

With more people than ever before using mobile banking, criminals are increasingly viewing mobile phones as gateways to consumers’ personal details.

The consumer champion has rated the best and worst firms for keeping customers safe. 

Which? researchers tested banking website and app security across four key criteria:

• Login procedures
• Security best practice
• Account management
• Navigation and logout

All criteria were amalgamated to give a total score.

While all firms do use multilayered security that helps reduce the likelihood of major security breaches, Which? believes that some firms that finished towards the bottom of the rankings fell short of the high standards customers should expect.

TSB scored 54%t for its mobile app security and 67% for its online security – the lowest and second-lowest scores, respectively.

The firm was the only one to score just two stars for online account management and just two stars for security …